HMRC have recently announced changes to its management of tax for Public Sector bodies including some of the larger NHS bodies.  They have created a new national team within local VAT office compliance and have appointed Customer Relationship Managers (“CRMs”), who will be responsible for the day-to-day contact between HMRC and Trusts with a view to improving communication and tax compliance.

We have discussed these developments with the current national NHS VAT Team within HMRC and can confirm that they will still be dealing with technical VAT issues for the NHS, however in some instances the direct contact may be via the CRM.